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8月單筆訂單滿$1200即送 TOOFRUIT拉繩防水袋一只

tribute to the stars

Star Points is an exclusive member feedback activity on TWINKLE TWINKLE's official website. As long as you apply for a member account, you can accumulate star points even if you don't spend any money! The accumulated points can be converted into "shopping credits" or "redeemed for free products". Different star collection activities and product selections will be launched every month, allowing members to accumulate points efficiently and always enjoy good discounts!

How to join and start collecting Little Star Points ?

1. You will see the Star points icon in the bottom right corner of the website, and you can register a new account or log in to an existing member account to check the star points.


How to accumulate little stars ?

Enter the "Star Points" page and click on the "Star Collection Area" to browse various ways to accumulate little stars:

Consumption-based accumulation : You can get 1 small star by spending 1 yuan. Every dollar you spend on the official website will be converted into a small star (excluding some special products, welfare products and shipping costs, etc.). The official website will also launch it from time to time. Activities such as double bonus points upon purchase or purchase of designated series of products.

Accumulation without consumption : Applying for an account for the first time, joining the FB fan group, sending gift certificates to relatives and friends, and joining LINE friends are all activities that can accumulate points without consumption.

We will also launch different star collection activities every month, allowing you to accumulate star points efficiently and enjoy discounts on shopping credits and redemption products.

Member baby birthday gift

If you log in your baby's birthday in your member account, you can get 1,000 little stars on your birthday every year! (You can register a membership account or make up the birthday at least one month before the baby's birthday). If you have already registered a member and want to make up the date, please send "your member email address" and "baby's birthday date" to customer service via Line or email. , the backend will help you re-register!

What can Little Star Points be exchanged for ?

The most direct one is "shopping goal"! 10 stars can be exchanged for 1 TWD of shopping credit. The more you accumulate, the more you can redeem. You can also choose to redeem products. We will launch different product options every month to increase your willingness to redeem. If you have no spending plans in the near future, the discount coupons exchanged for shopping credits are not limited to the member’s personal use. They can be shared with relatives and friends in need within one month after redemption!

✨The shopping discount code redeemed by star points is only applicable to regular-priced products. Some cooperative brand products, discount packages, discount items, and welfare products are not applicable. You can confirm whether it is applicable in the description of the order product page✨

How do I redeem my star points?

After entering the official website, you can click "Redeem" from the top of the official website page. When the window pops up, select the item you want to redeem in the "Star Redemption Area"

If you want to redeem "Shopping Credit": After pressing "Redeem", the system will give you a set of discount codes. When you check out on the official website, you only need to enter the discount code on the checkout page to get the discount immediately. It doesn’t matter if you don’t want to consume immediately, we will email you a copy of the discount code, and you can use it within a month. (The discount coupon is valid for one month and is not limited to member use. Welfare products and discounted products are not applicable)

If you want to redeem "products": After pressing "Redeem", the system will give you a set of discount codes. Please go to the official website and put the products you want to redeem into the shopping cart to check out (some products can be customized in style or color, etc. ), you can redeem it for free after entering the discount code on the checkout page. There is a limited number of places open for redemption each month, and there will be no replenishment after redemption. It is recommended that you redeem the redemption code on the official website as soon as you get the redemption code. We will send the goods to you within 5-7 days after receiving the redemption order. Please confirm before placing an order. If the recipient's name, shipping address and phone number in your account are incorrectly filled in, resulting in problems with the delivery of the goods, we will not re-ship the goods.


How do I know how many stars I have?

Computer page: Click on the " Star Points Inquiry " activity page on the official website, log in to your Star Praise account and click "My Account" to check your account status.

Mobile page: Click the "Star Points Inquiry" activity page on the left menu of the official homepage , log in to your Star Praise account and click "My Account" to check your account status.

Do I have to spend money to accumulate points?

You can accumulate points without spending money! After entering the "Star Praise" activity page, you can browse various ways to accumulate stars in the "Star Collection Area". You can accumulate 100 stars immediately when you apply for an account for the first time!

How long does it take for Star Points to be credited to my account ?

Consumption-type point collection activities: If you pay with a credit card, the system will automatically convert the order amount into star points immediately after the checkout is completed. If you choose "Cash on Delivery", you must wait until we confirm that the payment has been credited. Your order amount will be transferred to your account. Non-consumption activities will be transferred to your account immediately after you complete the activity steps. If you have any questions about the points, you can ask our customer service staff to assist you at any time.

LINE: @twinkletwinkle / service@twinkletwinkle.com.tw

How long are star points valid for?

If there is no "Collect Points/Consumption" or "Redemption of Points" action in your account within one year, the system will automatically reset the points in your account to zero.

What happens to my Star Points if there is a return or exchange ?

If you choose to return the product, the points you have used before will not be returned to your account.
For example: If the amount of your purchase this time is $600, and you used 1,000 Little Stars to exchange for a 100-yuan discount coupon, the actual consumption is $500, but you want to return the goods after receiving the goods. After the return is completed, the amount you used before The 1,000 Little Stars redeemed will not be returned to your account, and the newly accumulated 500 Little Stars equivalent to the consumption amount will also be deducted from the system. If you choose to exchange goods of equal value, the 500 Little Stars will not be deducted. However, if there is a difference in the exchange, the consumption amount will not be accumulated into points.

Will I receive periodic account point notifications and activity messages?

The system will automatically send out account update notifications every 3 months to remind you of your current star points and product recommendations that can be redeemed soon. Every 1 to 2 months, the official website will also launch different star point accumulation methods and product redemption options. In addition to notifications in the form of e-newsletters, we recommend that you also become our LINE friend (LINE ID: @twinklewinkle) to receive more real-time updates. Good news.

What is a "Friends and Family Gift Voucher"?

Relatives and Friends Gift Vouchers are a way for us to collect points to give back to you and your relatives and friends. Enter the "Friends and Relatives Gift Vouchers" section on the Star Praise page. You can choose to share your exclusive "Friends and Relatives Discount Codes" via FB sharing or email. , relatives and friends can use your set of discount codes as long as a single purchase of NT$600 or more is made on the official website. As long as a relative or friend confirms that the discount is successful, we will immediately reward 1,000 little stars to your account, so as long as there is The more friends and family use it, the more stars you can accumulate! 

If you have any other questions about the Star Points activity , please contact customer service staff